How Can Non

Navigating the internet, whether on your phone, tablet, or computer, can sometimes feel a bit like walking through a busy market. There are many helpful things, but also some tricky situations to watch out for. This guide is made especially simple for non-tech phone, iPad/tablet & computer users to help you understand how to spot and avoid common online scams. Full context on broader digital safety topics is available in other guides.

TL;DR: Simple Steps to Stay Safe Online

Always be suspicious of unexpected messages, calls, or emails asking for personal information or urgent action. Look for poor grammar, odd links, and unusual requests. If something feels off, it probably is. When in doubt, verify directly using official contact information, not what’s provided in the suspicious message.

Understanding Online Scams: What to Watch For

Online scams often try to trick you into giving away your personal information, like passwords or bank details, or into sending money. They usually rely on urgency, fear, or tempting offers to make you act quickly without thinking. Knowing their common tactics can help you stay safe.

Recognizing Phishing Attempts

Phishing is a common type of scam where criminals pretend to be someone trustworthy, like your bank, a government agency, or a well-known company. They often send emails, text messages (smishing), or make phone calls (vishing).

  • Unexpected Messages: Be wary of emails or texts you weren’t expecting, especially if they ask you to click a link or provide information.
  • Urgent Requests: Scammers often create a sense of urgency, claiming your account will be closed or you’ll miss out on something if you don’t act immediately.
  • Suspicious Links: Before clicking a link, hover your mouse over it (on a computer) or press and hold it (on a phone/tablet) to see the actual web address. If it looks different from the company’s official website, don’t click it.
  • Grammar and Spelling Errors: Official communications usually have professional writing. Many scams contain noticeable mistakes.
  • Generic Greetings: If an email from your

    Frequently Asked Questions

    What is phishing, simply put?
    Phishing is when someone pretends to be a trusted company or person to trick you into giving them private information, like your login details or bank account numbers. They often do this through fake emails or texts.
    How can I spot a fake website?
    Fake websites often have unusual web addresses that aren’t quite right for the company. They might also have poor design, blurry logos, or strange grammar. Always check the web address carefully, looking for ‘https://’ and a padlock symbol.
    What if I accidentally click a bad link?
    If you accidentally click a suspicious link, close the web page immediately. Do not enter any information. It can be helpful to run a security scan on your device and change any passwords that might have been compromised.

    People Also Ask

    How to identify online scams?
    Identifying online scams often involves looking for red flags like unexpected messages, requests for urgent action, poor grammar, or suspicious links. Scammers frequently create a sense of panic or offer something too good to be true to bypass your critical thinking.
    What are common online fraud types?
    Common online fraud types include phishing (fake emails/texts), tech support scams (fake warnings about computer issues), romance scams (building fake relationships for money), and fake prize/lottery scams. Each type aims to trick you into revealing personal data or sending money.
    Can I recover money from an online scam?
    Recovering money from an online scam can be challenging, but it’s important to act quickly. Contact your bank or credit card company immediately to report the fraudulent transaction and your local law enforcement or consumer protection agency. The chances of recovery often depend on how fast you report it and the method of payment used.